Many players have questions about comeon1.co.no before they deposit their first euro – here are the honest answers. In this guide, we walk through the entire process from start to finish: registration, wagering requirements, security, banking, and support. We also include practical tips and example calculations so you know exactly what to expect.
Getting Ready
Before you create your account, take a moment to prepare. You will need a few things that speed up the process and avoid delays later.
- Valid identification (passport, national ID card, or driver’s license)
- A valid email address, preferably the one you use daily
- A mobile phone number for SMS verification
- A steady internet connection – the casino works fine on mobile data, but Wi-Fi is more reliable for live games
- Choose a payment method in advance: bank transfer, Visa, Mastercard, or an e-wallet like Skrill or Neteller
- Set a deposit limit right away – responsible gambling tools exist to help you stay in control
By having these ready, the whole registration flow takes less than three minutes.
Registration
Registration is straightforward, and the steps are the same whether you use a computer or the mobile-optimized website (PWA – launch from browser). Follow these steps:
- Go to the casino site and click the sign-up button, usually in the top right corner.
- Fill in the personal details form: name, date of birth, address, and email. Make sure everything matches your ID documents.
- Set a username and a strong password. Use at least 12 characters, mix letters, numbers, and symbols.
- Verify your email by clicking the link sent to your inbox. Check the spam folder if it does not appear within a few minutes.
- Complete the KYC process by uploading a photo of your ID and a proof of address (e.g., a utility bill). The system typically reviews this within 24 hours.
- Make your first deposit using your chosen payment method. If you want to claim the welcome offer, remember to check the bonus terms – usually you need to opt in.
Once your account is verified, you are ready to explore the game lobby, including Comeon poker tables and hundreds of slots.
Wagering Calculation
Understanding wagering requirements is crucial to avoid surprises when you request a withdrawal. Let’s walk through a realistic example with numbers.
Suppose the welcome bonus gives you a 100% match up to 2 000 NOK. You deposit 1 000 NOK and receive a 1 000 NOK bonus. Your total balance is 2 000 NOK, but the bonus has a wagering requirement of 35x (the amount you need to bet before you can cash out the bonus winnings).
The formula is: wagering requirement = (deposit + bonus) × multiplier. In this case:
(1 000 + 1 000) × 35 = 2 000 × 35 = 70 000 NOK
That means you must place bets totaling 70 000 NOK before the bonus becomes withdrawable. If you play a slot with 96% RTP, your expected loss during the wagering is about 4% of 70 000 = 2 800 NOK. So in the long run, you need to be careful with the bonus structure.
Also note that some games, like poker or live casino, contribute less to the wagering requirement. A typical contribution table:
| Game Type | Wagering Contribution |
|---|---|
| Slots (most) | 100% |
| Table games (blackjack, roulette) | 10% |
| Video poker | 5% |
| Live casino | 0–5% (check terms) |
So if you play blackjack, you would need to bet 700 000 NOK to meet the same requirement, because only 10% of each bet counts. That is why slots are the easiest way to clear a bonus.
Security Overview
Security is a top priority at the casino. The site uses SSL encryption to protect your data, meaning all communication between your browser and the server is scrambled. Your personal details are stored securely, and the casino follows strict data protection regulations.
Verification (KYC) is mandatory for all players. This process is in place to prevent fraud and money laundering, and it also ensures that you are of legal gambling age. The casino may ask for additional documents if your play patterns change significantly – that is normal.
For account security, we strongly recommend enabling two-factor authentication (2FA) – in Norwegian: to-faktor-autentisering – if the casino offers it. This adds an extra layer of protection beyond your password. Also, never share your login credentials with anyone, and avoid using the same password on multiple sites.
Responsible gambling tools are available: deposit limits, time-outs, and self-exclusion. Use them if you ever feel that gambling is becoming a problem.
Banking & Payments
Payment methods vary by country, but in Norway you can typically use bank cards, bank transfers, and e-wallets like Skrill, Neteller, or Trustly. Withdrawals are processed to the same method you used for deposit, whenever possible.
The table below summarizes common timeframes (these are indicative, and actual processing may vary):
| Payment Method | Deposit Time | Withdrawal Time | Minimum Amount |
|---|---|---|---|
| Visa/Mastercard | Instant | 1–5 business days | 100 NOK |
| Bank Transfer | 1–3 business days | 3–7 business days | 200 NOK |
| Skrill | Instant | Within 24 hours | 100 NOK |
| Neteller | Instant | Within 24 hours | 100 NOK |
| Trustly | Instant | 1–2 business days | 100 NOK |
Deposits are usually instant, while withdrawals require that your account is fully verified. The casino also has a withdrawal limit per transaction – often around 100 000 NOK – and you may need to split larger amounts.
Important: if the casino holds a Curacao license (which is common for international sites targeting Nordic players), winnings may be subject to local income tax in Norway. We advise you to check with the Norwegian Tax Administration (Skatteetaten) about your obligations. This is a user tip, not legal advice.
Support Guide
Good customer support can make or break your experience. Below are five practical scenarios and how to handle them.
Scenario 1: You forgot your password. Click the “Forgot password” link on the login page and follow the email instructions. If you do not receive the email, check your spam folder and try again.
Scenario 2: Your withdrawal is pending for more than the stated time. First, verify that your account is fully verified. Then check if you have any bonus chips with wagering requirements left. If everything is fine, contact support via live chat – they usually respond within 2–5 minutes. Have your account ID and the transaction reference ready.
Scenario 3: You experience a technical error during a game, like a game freezing or not loading. Clear your browser cache and reload the page. If it persists, try a different browser or the mobile PWA. If the problem involves money, document the issue with screenshots and report it to support within 24 hours.
Scenario 4: You want to take a break from gambling. Use the self-exclusion feature in your account settings. For temporary breaks, you can set a time-out for 24 hours, 1 week, or 1 month. For permanent exclusion, contact support directly.
Scenario 5: You have a question about a bonus, like how to use Comeon free spins (du får gratisspinn som en del av kampanjer – les vilkårene nøye). The best source is the casino’s bonus terms, but if you need clarification, chat with support – they are trained to explain the rules.
Support is available 24/7 via live chat and email. The agents speak English and usually Norwegian, but be prepared that some agents speak only English, especially outside Scandinavian hours.
Insider Advice
If your withdrawal is delayed, follow these steps to resolve it quickly:
- Check your email and account notifications for verification requests. Often, a pending withdrawal is because a document has not been approved.
- Log in and check the withdrawal status. If it says “pending,” that is normal – most casinos process withdrawals within 24–48 hours after approval.
- If the withdrawal has been pending for more than 48 hours after your documents were approved, contact support via live chat. Ask for an ETA.
- Escalate to email support if live chat is not helpful. Include your player ID, the withdrawal amount, and the date you requested it.
- If you still do not receive your money after 7 business days from approval, you can file a complaint with an independent dispute resolution body – find the casino’s licensing information and check if it is a member of eCOGRA or similar.
Remember that weekends and public holidays do not count as business days. So if you request a withdrawal on Friday, it may not be processed until Tuesday.
FAQ
Kan jeg spille Comeon poker med bonusen?
Ja, ofte kan du det, men bidraget til omsetningskravet er lavt (vanligvis 5-10%). Så det er lurt å bruke bonusen på spilleautomater for å oppfylle omsetningskravet raskere.
Hvordan aktiverer jeg Comeon free spins?
Gratisspinnene aktiveres enten automatisk når du oppfyller kampanjebetingelsene, eller via en bonus. Se alltid i kampanjebetingelsene om du må velge dem inn på egen hånd.
Må jeg betale skatt på gevinster?
Hvis casinoet er lisensiert i Curacao, kan gevinsten være skattepliktig i Norge. Vi anbefaler at du sjekker med Skatteetaten. Dersom casinoet har norsk lisens, er gevinster skattefrie (men det finnes færre slike casinoer).
Hva er minimumsinnskuddet?
Minimumsinnskuddet er vanligvis 100 NOK, men det kan variere avhengig av betalingsmetoden du velger. Du ser alltid beløpsgrensen i innskuddsdialogen.
Kan jeg spille på mobilen?
Ja, du kan spille via den mobiloptimaliserte nettsiden, som er en progressiv webapp (PWA). Du trenger ikke laste ned noen app fra Google Play eller App Store – bare åpne casinoet i nettleseren på mobilen din.
Hvordan sletter jeg kontoen min?
Du kan slette kontoen din ved å kontakte kundestøtten. De vil avslutte kontoen etter at alle utestående saldoer er utbetalt. Vær oppmerksom på at selvutestenging kan være et alternativ hvis du bare vil ha pause.
Hvilke betalingsmetoder egner seg for utbetaling i Norge?
Trustly og andre bankbaserte løsninger er populære fordi de er raske. E-lommebøker som Skrill og Neteller er også tilgjengelige, men husk at noen banker kan blokkere gamblingtransaksjoner, så sjekk med banken din først.
Er det gebyrer på innskudd eller uttak?
De fleste casinoer tar ikke gebyr på innskudd, men noen betalingsmetoder kan ha gebyr. Uttak har sjelden gebyr, men hvis du gjør mange uttak, kan casinoet ta et nominalt gebyr. Les betalingsvilkårene for detaljer.
Hvordan setter jeg innskuddsgrenser?
Du setter innskuddsgrenser under fanen for ansvarlig spilling i kontohåndteringen. Du kan velge daglig, ukentlig eller månedlig grense, og du kan alltid senke den umiddelbart, men økningen tar ofte 24 timer.
Eventually, this casino experience is designed to be safe and entertaining, but it is essential to gamble responsibly. Always set a budget, never chase losses, and take breaks. With the right approach, you can enjoy the games and the bonuses without stress. Good luck!